Responsible Gaming

If you feel gaming is no longer fun or is affecting other areas of your life, consider taking a break:

• Set time limits using your phone alarm
• Delete bookmarks or shortcuts temporarily
• Find alternative hobbies and activities
• Spend time with friends and family
• Focus on physical exercise

Your account and progress will remain intact if you decide to return. There is no penalty for taking a break.

Self-Exclusion

If you would like to take a longer, structured break from MUDGAMEZ, you can request a self-exclusion period. During self-exclusion we will block gameplay access associated with the details you provide for the period you choose (from 1 month up to 12 months), and we will avoid sending you communications about games or tournaments.

• Email mudgames4u@gmail.com with the subject "SELF-EXCLUSION REQUEST".
• Include your email address or username and the exclusion period you want (1, 3, 6, or 12 months).
• We will confirm by reply email within 48 hours. The exclusion starts on the confirmation date.
• Once self-exclusion starts it cannot be reversed early. At the end of the period, access can be restored on request.

Self-exclusion is intended for players who feel their gaming is becoming a problem. It is voluntary and free.

Healthy Limits and Virtual Currency

Every game on MUDGAMEZ is free to play and all virtual currency (coins and diamonds) is earned through gameplay at no cost. Coins and diamonds cannot be purchased with real money. Because virtual currency has no real-world value and cannot be withdrawn, MUDGAMEZ is not a gambling platform. We still encourage players to set healthy time and gameplay limits.

• Set clear limits for how much time you want to spend playing each week.
• Never spend money you need for essentials (rent, food, bills, education).
• Do not let gaming interfere with school, work, sleep, or family responsibilities.
• Use your device's parental controls or browser settings to limit access if needed.
• Review our Terms of Service and Parental Controls guidance for more details.

Tools for Parents & Guardians

If a young person in your care uses MUDGAMEZ, the following tools can help you support healthy gaming habits:

• Use built-in device screen-time controls (Apple Screen Time, Google Family Link) to limit daily play time.
• Restrict access to gaming sites through your device's parental controls or browser settings.
• Review our Parental Controls page for platform-specific guidance.
• Talk openly with young players about healthy gaming habits and the warning signs above.
• Contact us if you believe a child under 13 has created an account so we can remove it.